Customer Service
Features
• Friendly, helpful 24x7x365 customer
service and support!
• 24x7x365 toll-free phone, email,
and live chat support!
• Same-day account setup (average
1 hour or less)
• 30 day money-back satisfaction guarantee
• HostMySite.com has been a growing, profitable company
for over 5 years
Email Features
•
Web based control panel for email accounts
• Read email
through the Web (Web Mail) or any mail client
•Unlimited
aliases and automatic email responders
• Unlimited email
forwarding to any specified email address
Programming
/ Scripting Features
• CGI capable accounts with
Perl scripting support
• Microsoft Active Server Page (ASP)
• ASP Mail server component for sending forms through email
• ASP Upload, ASP Image, ASP Encrypt, ASPQ Mail, ASP Email,
ASPHTTP
Server Features
• High performance dual-processor
Intel Xeon web servers
• SCSI RAID fault-tolerant hot swap
disk storage
Infrastructure Features
• HostMySite.com owned and operated facilities
•
Cisco 7200 series core routers
• Redundant multi-DS3 Tier
1 Internet connections (multiple T3)
• Daily data backups
• Diesel generator and UPS battery backup
•
Redundant data center cooling and climate control systems
•
99.9+% network uptime track record since 1997
Power
User Features
• Dedicated IP address with all plans
• Unlimited hits/visitors (within monthly transfer)
• Access to raw server log files
• HTTP streaming
for Real media and Windows media
• Linux available by request
Monthly Transfer
This is the total amount of data (including graphics and HTML web
pages) which can be uploaded and downloaded from your site each
month. It is a rough estimator of how many visitors your hosting
plan can accommodate. For example, on an average size web site with
a moderate amount of graphics, it has been our experience that 750
megs of transfer can accommodate well over 4,000 visitors per month.
Some web hosts claim to offer "unlimited bandwidth" which
is generally a bad thing. Not only are they likely to pack your
site on an overloaded server and connection (bandwidth costs us
money), but if you read the fine print there are always "excessive
use penalties" which are arbitrary and costly. In contrast,
we monitor bandwidth and ensure your site is always fast and reliable
with no hidden charges.
Hard Disk Storage
This is the space you have to store your site. Every web site is
stored on a web server which is the computer that broadcasts your
site to your visitors. Your hard disk storage is how much space
you are allocated on that computer's hard drive. Even most robust
web sites don't require more than 5 megs of space, but having more
is a nice luxury.
POP3 Email Accounts
Get your email faster and more reliably from HostMySite. Online
access gets you important messages 24x7 via a simple Web interface.
Set up new users, auto-responders, spam filters, and more with just
a few clicks. All accounts are enabled to work with Outlook and
other major mail clients.
• Unlimited Aliases
• Unlimited mail forwarding
• Unlimited Auto Responders
• 2 MB Web mail Attachment limit
• 15 MB Third-party mail client attachment limit
• 50 MB Mailbox and/or 1,000 message limit
• Free Spam Filter*
*Add "NoSpamWeb" email spam filtering to any account.
This service performs 6 separate checks on each email to virtually
eliminate spam. Sign up now and reclaim the half hour a day that
you normally set aside to delete spam.
SSL for Secure Ordering
If you need to accept orders or transmit data securely, our 128-bit
encrypted Shared SSL will allow you to protect your whole web site
or individual pages as required.
Real-Time Usage Stats
Statistics Server LiveStats will show you who visits your web site,
where in the world they come from, who is sending them to your site,
and what pages are being viewed. Statistics Server Live Stats provides
you with the site usage reports you need to effectively manage your
web sites and ensure smooth-sailing for your visitors. Know the
peak hours and peak days for your web sites, detect bottlenecks,
dead-ends and design errors. Numerous marketing reports help you
determine how much traffic is generated by banner ads, newsletter
sponsorships, search engine listings, reciprocal link partnerships
and more! With Statistics Server Live Stats, you don't have to wait
for reports to be generated; the real-time log analyzer delivers
all the stats you need to determine traffic, usage patterns and
marketing - anytime you want!
Microsoft Front Page Extensions
HostMySite fully supports Microsoft Front Page. Your control panel
allows you to easily reset your Front Page extensions via a simple
online interface. If you need help using Front Page you will be
happy to know that your HostMySite support staff is well versed
in Front Page and is happy to assist you.
One Time Setup Fee
You will be charged a setup fee for each account opened. This fee
covers the technical resources necessary to correctly provision
your web hosting account. Our automated system allows us to keep
this cost low by automating various aspects of account creation.
This fee is non-refundable.
Monthly Charge Annually
When you choose a pre-paid annual account, you pay the specified
rate per month for 12 months when you sign up. You will be billed
once a year at the given annual rate for your plan. We offer a discounted
rate and a free domain name to all of our yearly pre-paid customers.
This domain name is yours to keep, and will be free for the entire
time you host with us. If you already have your domain name, we
can initiate the transfer free of charge.
24x7x365 Toll Free Support
Sure, it's easy to find "cheap" web hosting,
but what kind of service can you expect? At HostMySite.com we believe
you shouldn't have to sacrifice superior customer support in order
to enjoy affordable web hosting. Our friendly, knowledgeable support
staff is available 24x7 by email and phone. If you need assistance,
just give us a call. Our goal is 100% customer satisfaction.. that
means we don't rest, we don't quit, we don't even leave our desks
for coffee until we've done whatever it takes to ensure maximum
performance for your web site.
Total Customer Control Panel
Our user control panel is an easy way for you to manage your account.
Through the control panel you can add FTP users, update file permissions,
add DSNs, change your personal information, such as email address
or billing information, and much more. It no longer requires a phone
call to do simple account administration.
Same-day Account Setup
The order process is quick and easy. Within an hour you will get
your login information along with complete instructions to use all
of the features that come with your plan. If you have questions
or need additional help our staff is ready to take your call any
hour of the day or night. Your satisfaction is guaranteed! |
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